Upswing Partner Spotlight

Panola College is a public community college in Carthage, Texas with a diverse student population. Roughly 61% of their students are part-time.  Panola has been working with Upswing since 2021. Since working with Upswing, over 7,000 students have received access to tutoring, assignment review, check-ins, advising, and Ana. 

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Upswing Partner Spotlight

Panola College is a public community college in Carthage, Texas with a diverse student population. Roughly 61% of their students are part-time.  Panola has been working with Upswing since 2021. Since working with Upswing, over 7,000 students have received access to tutoring, assignment review, check-ins, advising, and Ana. 

Learn More

Why did Panola choose Upswing?

Panola College first partnered with Upswing during the pandemic to help with online tutoring. They also chose to use Ana to send their students information about important dates, deadlines, and resources. Their ultimate goal was to improve retention.

Panola College uses Upswing for:

“After our initial contract expired we made the decision to continue with Upswing as we found it to be an invaluable resource for our students and administration.”
Bubba Adams,
Vice President of Instruction

Panola College Feedback

“After our initial contract expired we made the decision to continue with Upswing as we found it to be an invaluable resource for our students and administration.”
Bubba Adams,
Bubba Adams,Vice President
“Ana has allowed us to have touchpoints with our students that we were previously more difficult to initiate. We have been able to intervene in several situations where students intended to withdraw, but were connected with resources and continued successfully. We have also been able to provide resources to students struggling with mental and physical needs due to Ana's touchpoints.”
Natalie Oswalt,
Natalie Oswalt,Dean of Career & Technical Programs
“Other schools should consider using Ana because it not only serves as an invaluable resource for students but also significantly reduces staff time spent answering routine questions. With Ana, students are always just a text message away from getting the information they need, allowing them to find quick answers without involving personnel in most cases. This efficiency improves the student experience while giving staff more time to focus on higher-priority tasks, ultimately benefiting the entire school community.”
Bubba Adams,
Bubba Adams,Vice President of Instruction
“Our representative, Eva, is extremely pleasant and helps us through every step of the process. They are continuing to develop a program that meets all the marks and continually assists the College in developing what works best for our students.”
Reanna Hart,
Reanna Hart,Director of Perkins Grant
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What impact has Upswing had on Panola College?

Upswing has helped retain over 130 students since our contract began and saved more than $500,000 in lost tuition.* Our wraparound student services solution has made it easier for Panola College’s students to find the right resources at the right time.

*Estimated retention and revenue impact are based on Upswing’s average annual retention improvement of 1.849 percentage points and Panola College’s enrollment and tuition rates.

“Ana has allowed us to have touchpoints with our students that we were previously more difficult to initiate. We have been able to intervene in several situations where students intended to withdraw, but were connected with resources and continued successfully. We have also been able to provide resources to students struggling with mental and physical needs due to Ana's touchpoints.”
Natalie Oswalt,
Dean of Career & Technical Programs

Meet Panola’s HERO

Each Upswing partner is assigned a Higher Education Retention Officer (HERO) to support their success and provide assistance whenever needed. Panola’s HERO is Eva Chavez. Eva has been working at Upswing for 2 years.

“I genuinely enjoy working with my client, Panola College, and the team at Upswing because of their passion and dedication to fostering student success. We're collaborating on adding Panola’s campus tutors and instructors to expand our reach and support more students effectively.”
Eva Chavez, Upswing HERO

Why should your school work with Upswing?

Upswing is committed to helping more non-traditional and historically marginalized students graduate college. Our mission is to ensure that all students have access to the student support services they need to succeed. We understand that every school is unique. Our goal is to work with our partners to find the right set of solutions that work for them to create the most holistic student support experience for their students. 

“Other schools should consider using Ana because it not only serves as an invaluable resource for students but also significantly reduces staff time spent answering routine questions. With Ana, students are always just a text message away from getting the information they need, allowing them to find quick answers without involving personnel in most cases. This efficiency improves the student experience while giving staff more time to focus on higher-priority tasks, ultimately benefiting the entire school community.”
Bubba Adams,
Vice President of Instruction

Are you ready to improve retention and graduation rates?

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