In the rapidly evolving landscape of higher education, institutions are increasingly turning to innovative tools to make data-driven decisions that drive student success. One such tool gaining traction is Domo, a powerful cloud-based business intelligence platform that enhances how colleges and universities manage, analyze, and collaborate with data. Upswing has integrated Domo into its platform to deliver unparalleled insights into student engagement, performance, and overall program effectiveness, empowering administrators to optimize their student support services.
What is DOMO ?
Domo is a business intelligence platform designed to give users comprehensive access to critical data, helping organizations make smarter, faster decisions. Its easy-to-use, cloud-based interface allows for seamless data management, visualizations, and reporting. For Upswing’s partner institutions, Domo acts as a key tool for tracking and understanding platform usage, engagement trends, and performance metrics.
Upswing leverages Domo to offer dynamic, user-friendly reporting tools that allow administrators to access detailed, actionable insights into how their institution is utilizing student support services. With Domo, schools can easily monitor platform-wide and product-specific usage, enabling them to gauge the effectiveness of their initiatives and identify areas for growth.
One of the standout features of Domo for Upswing partners is the Partner Usage app, which offers a granular look at institutional engagement. Key metrics include usage trends over time, session ratings for tutoring, and assignment review turnaround times. For even more in-depth analysis, administrators can drill down into student-level data to track individual engagement patterns, providing a clearer picture of which students may need additional support.
Domo Partner Usage App
For institutions using Ana, the Ana Data app takes it a step further by providing insights into SMS campaign engagement, student responses, and specific conversation data. Together, these apps enable institutions to foster data-driven strategies aimed at improving student outcomes and engagement.
Why Domo?
Domo is more than just a business intelligence tool—it’s a solution designed with both security and functionality in mind, making it an ideal choice for higher education institutions seeking to manage sensitive student data.
- Security At Its Core
Each institution using Domo receives its own secure instance, ensuring that data remains isolated and protected. This allows institutions to maintain full control over user access, so only authorized personnel can view and manage specific data sets. The result is a secure, compliant environment that aligns with institutional data governance policies.
- Robust Functionality
Domo offers a wide array of customization options that make it incredibly flexible for different use cases. Administrators can tailor data views, automate report delivery, and leverage advanced sharing options to enhance collaboration across departments. Whether it’s exporting data in PowerPoint for a board presentation or sharing reports with colleagues in real-time, Domo simplifies the process of communicating insights.
The Transition to Domo: What Does It Mean for Existing Reports?
A notable update is the revamp of the School Drilldown dashboard, which has been replaced by the Partner Usage app. This new app was developed in collaboration with key dashboard users to ensure it offers relevant, easy-to-navigate data, including student-level engagement insights and platform usage trends. The revamped interface makes it simpler than ever to identify areas that may need attention and track overall student success metrics.
For Ana Data, the transition involves minimal changes, with the app being neatly integrated into the Domo platform to maintain continuity. Though the design might differ, the key functionalities, such as campaign engagement insights and detailed conversation data, remain intact.
Key Features and Best Practices for Admins
Domo is packed with features that enhance the user experience and help administrators get the most out of their data:
- Improved Data Visualizations: Choose from various chart and graph types to present data in an easily digestible format.
- Advanced Filtering Options: Filter data by multiple parameters for a customized view that matches your specific needs.
- Scheduled Reports: Set up automatic report deliveries via email to keep stakeholders informed without manual intervention.
- Export Capabilities: Download data in multiple formats, including Excel, CSV, and PowerPoint.
Administrator Training Recordings Now Available
We’ve successfully completed our latest administrator trainings, providing valuable insights into navigating and maximizing the Domo platform. Whether you attended a session or are looking to catch up, recordings are now available for on-demand access. These trainings cover key features such as reporting tools, filtering options, and best practices for leveraging student engagement insights. If you’re a current Upswing partner who is interested in accessing the recordings, please check with your institution’s HERO for more information.
How Domo Will Empower Your Institution
Domo is set to revolutionize the way institutions access and interact with data. By empowering administrators to make informed decisions based on real-time insights, Domo plays a crucial role in optimizing student support efforts and improving outcomes. Whether it’s tracking the effectiveness of tutoring services, understanding student engagement patterns, or assessing Ana campaign performance, Domo provides the tools necessary to create a more responsive, data-driven institution.
With the ability to track student engagement at both the platform and individual levels, Domo enables institutions to target interventions more effectively, ensuring that no student is left behind. The Partner Usage app and Ana Data app work in tandem to provide a holistic view of institutional performance, fostering data-driven decisions that enhance both student engagement and institutional success.
As Upswing continues to prioritize holistic support and data-driven student success strategies, the integration of Domo stands as a key pillar in ensuring that institutions can harness the full potential of their data. By providing administrators with powerful, flexible tools and a secure, user-friendly environment, Domo helps institutions unlock the insights they need to empower students and improve outcomes.
If your institution is looking to maximize its student support services and engagement strategies, Upswing is the tool you need to gain actionable insights that make a difference. Contact us today to learn more.
